Introduction

Inventory Pro is a web-based Inventory System for Inventory Control and Management offered by CISS Ltd.

Our Inventory Solutions are built on a variety of Microsoft technologies including but not limited to Azure, .Net Framework, IIS, SQL Server and Entity Framework. These technologies allow us to offer a real-time inventory system for both Desktop and Mobile devices. Our applications can be hosted in a cloud environment by CISS or on servers of a client’s choice.

Benefits

Inventory Pro provides your business with an affordable inventory program, allowing your staff, suppliers, and customers to see real-time information. Accounts and user access can be controlled through permissions so that your staff, suppliers, and customers can only see the data that is relevant to them. Inventory Pro Online is designed to assist you in the management of your business logistics, including the movement and exchange of products and or services.

Use Cases

The primary role of Inventory Pro is business-to-business (B2B), however, we also offer third-party logistics (3PL) and business-to-consumer (B2C) configurations for Inventory Management. Our solution has built-in customization features and can be heavily customized for specific use cases or industries by our development team.

Over the years we’ve made custom systems for tracking Production Efficiency, Safety Equipment RMAs, Document Organization, Music Metadata, Data Warehousing, and much more.

Security

Internally Inventory Pro, Inventory Pro Mobile, and associated software follow industry standard best practices for handling secure data such as passwords. Our hosting follows a similar pattern following industry standards to ensure secure configuration and hosting of the application. Our backup network uses encryption throughout to secure backups and data transfers.

If hosting is performed by the client they are responsible for all security configuration, backups, and encryption of the application and data on their servers.

For more information check our System Architecture

Installation

If you have purchased a cloud-hosted solution through CISS you do not need to install or configure anything, simply go to the URL provided by CISS to access your Inventory Pro instance. Generally, that will be xyz.cissltd.com or similar.

For self-hosted clients, you will need to install the application on your servers or hosting environment. See our Installation Guide for more information on the installation and configuration of Inventory Pro.

Cloud Hosting

CISS, Ltd is committed to protecting the information stored in our Inventory Pro system. For cloud-hosted environments, we employ appropriate physical and managerial procedures to prevent unauthorized access, maintain data accuracy, and ensure appropriate use of the information we manage on your behalf.

Infrastructure

Cloud-hosted Inventory Pro instances are hosted on enterprise cloud infrastructure provided by Microsoft Azure. CISS leverages Azure and other trusted providers for production server capacity, storage, and geographic backup redundancy. Development, testing, and some backup systems are maintained on CISS office servers, separate from production environments.

Key infrastructure measures include:

• Application and databases hosted on virtualized cloud servers
• Each client instance is isolated from other clients
• Operating system and database software updated regularly per our patch management policy
• Endpoint protection on all production servers
• Firewall with minimal ports open
• Current security certificates (TLS 1.2+) on all endpoints
• Encrypted backups distributed across multiple geographic locations

Backups

Production databases are backed up across multiple tiers with geographic redundancy. Full database backups are retained from 30 days up to 12 months depending on the backup tier. Backups are encrypted and distributed across cloud and on-premises locations to ensure recoverability.

Uploaded files, images, and documents are backed up separately on a regular schedule to multiple offsite locations.

If desired, CISS can provide automated database backups at regular intervals as an optional service. Database backups can also be provided upon client request.

Data Handling

Inventory Pro supports single sign-on integration for minimal password interaction with your domain security. Strong password rules can be enforced at each client’s discretion. CISS can provide a separate application architecture document upon request.

CISS will engage in a non-disclosure agreement (NDA) with any client that desires one. We do not sell, rent, or share any data stored in an Inventory Pro instance with third parties.

Upon cessation of use, client data can be removed from our systems upon request. Timing depends on the scope of the removal. Data in backups will expire as those backups cycle out per their retention schedules.

Customers with traditional Inventory Pro software licenses maintaining their own computing environments are completely responsible for their own access control, security, and backups of the Inventory Pro application.